Update Regarding US ReturnsUpdated 2 months ago

Great news for our US customers!

We are in the process of transitioning over to a new returns provider to make your experience easier, cheaper, and faster than ever before. We're incredibly excited about this upgrade and believe it will significantly improve our service to you.

This transition will only take a brief while. During this short period, our online returns portal will be temporarily unavailable.

Need to make a return right now?

No problem at all. Please reach out directly to our customer support team, and they will be happy to assist you personally with the process. You can contact them via email at support@pand.co

Please include your order number and the items you wish to return, to help us speed things along for you.

More information on our new and improved returns process will be coming very shortly. 

We really appreciate your patience and understanding as we work towards making these positive changes.